Support

Service Request & Enquiry

Need a hand? Tell us what's going on and we'll help you find the best option, whether it's a warranty claim, a repair or a question about your order.

Progress Enquiry

Already raised a ticket or placed an order? Pick up where you left off.

Check an Existing Ticket Read every reply on a ticket you've already raised. See Where It Is Up To Where Is My Order See every item on your order, what has been sent and what has not. Track Order

Service Request

Repair & Warranty

Something not right? Start here.

Start a Support Request Faults, damage in transit and warranty claims. Add your order number and a photo, and a PVS technician takes it from there. Start Request MK4 Upgrade Program Own an older PVS 9 inch headunit? Trade it in for credit toward a new MK4. See the Programme

Policies

The terms behind your order, in plain words.

Warranty & Support View Refund Policy View Shipping Policy View Software Updates View

Contact Us

The quickest way for you to reach a PVS technician.

Start a Support Request Write to us through a ticket. Replies arrive by email and in the ticket reader on this site. Start a Request