Convenient Services
Order Tracking
See every item on your order and where it is, line by line, with tracking as soon as a parcel is sent.
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Check a Ticket
Sign in with the email you wrote to us from and you'll see every reply.
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Service Request & Enquiry
Tell us what's going on and we'll point you to the right option, whether it's a warranty claim, a repair or a question about your order.
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Warranty Registration
Put your wheel on the record against your order, and your warranty document comes back by email.
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Service Plans
See what every PVS product is covered for, and the programmes that sit alongside it.
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Download Centre
Pick your product and get its manual, wiring diagram and install guide.
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Software Updates
Get the latest firmware for your MK4, MK3 or MK2, and see what changes in each build before you load it.
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MK4 Upgrade Program
Trade in the PVS headunit you own for credit toward a new 9 inch MK4.
See the Programme
Download Centre
Product Support
How-to guides and technical help
Headunits
Install guides, wiring diagrams and troubleshooting for Mk4, Mk3 and Mk2.
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Steering Wheels
Boss kit install guides and wiring diagrams for every headunit brand.
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Audio
Wiring, amplifiers, speakers and troubleshooting for car audio upgrades.
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Cameras
Reverse and dash camera wiring, signal types and troubleshooting.
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Urnieta
Install guides, fitment, ordering and delivery for the Urnieta range.
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Door Pods
Install guides and fitment for front and rear door pods on the 70 Series.
View GuidesService Request & Enquiry
Pick the one that fits. Attach photos and your order number, and you get a reference number straight away.
Where Is My Order
See every item on your order, what has been sent, and what has not.
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Damaged, Faulty or Missing Item
Something you ordered arrived broken or faulty, or was not in the box.
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Returns or Warranty
Send something back, or make a claim under your warranty.
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Headunit, CarPlay or Android Auto
If your unit will not power up or boot, or your phone, Wi-Fi or firmware will not play along.
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Reverse or Front Camera
If you get no picture, the wrong picture, or the view never switches.
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Steering Wheel or Controls
If your buttons are dead or doing the wrong thing, plus boss kits and modules.
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Speakers, Amps or Sound
If you have no sound, distortion or alternator whine, plus wiring and gains.
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Will It Fit My Vehicle
Check a product against your make, model, year and build before you order.
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Something Else
Anything that doesn't sit under one of the above.
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Service Plans
What your product is covered for, and the programmes you can use.
Discover More PVS Services
More support options
Customer Builds
Real LandCruiser and Jimny builds running the gear you are looking at.
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Installation Videos
Watch the job done on the vehicle before you start yours.
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About PVS
Who we are and how we make what you buy.
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PVS Store
Everything we make, from steering wheels to headunits and audio.
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Newsroom & Events
Find All the News HereContact Us
Start a Support Request
Pick the issue above, attach photos and your order number, and a PVS technician picks it up.
Start a Request
Check an Existing Ticket
Sign in with the email you wrote to us from and you'll see every reply.
Check Ticket Status