PVS Automotive Support
Support

Support

Welcome to PVS Support

Where Is My Order MK4 Wiring Diagram MK4 Install Guide Software Updates

Convenient Services

Order Tracking See every item on your order and where it is, line by line, with tracking as soon as a parcel is sent. Check Now Check a Ticket Sign in with the email you wrote to us from and you'll see every reply. Check Now Service Request & Enquiry Tell us what's going on and we'll point you to the right option, whether it's a warranty claim, a repair or a question about your order. Start Now Warranty Registration Put your wheel on the record against your order, and your warranty document comes back by email. Register Now Service Plans See what every PVS product is covered for, and the programmes that sit alongside it. View Now Download Centre Pick your product and get its manual, wiring diagram and install guide. View Now Software Updates Get the latest firmware for your MK4, MK3 or MK2, and see what changes in each build before you load it. View Now MK4 Upgrade Program Trade in the PVS headunit you own for credit toward a new 9 inch MK4. See the Programme

Download Centre

Apps Add Netflix, Temp Monitor, Monitoring System and more to your headunit. View Now Software Take your headunit to the latest build with the official firmware. View Now Guides and Manuals Find the user guide, wiring diagram and install documents for what you own. View Now

View All in Download Centre ›

Product Support

How-to guides and technical help

Service Request & Enquiry

Pick the one that fits. Attach photos and your order number, and you get a reference number straight away.

Where Is My Order See every item on your order, what has been sent, and what has not. Check Now Damaged, Faulty or Missing Item Something you ordered arrived broken or faulty, or was not in the box. Request Now Returns or Warranty Send something back, or make a claim under your warranty. Request Now Headunit, CarPlay or Android Auto If your unit will not power up or boot, or your phone, Wi-Fi or firmware will not play along. Request Now Reverse or Front Camera If you get no picture, the wrong picture, or the view never switches. Request Now Steering Wheel or Controls If your buttons are dead or doing the wrong thing, plus boss kits and modules. Request Now Speakers, Amps or Sound If you have no sound, distortion or alternator whine, plus wiring and gains. Request Now Will It Fit My Vehicle Check a product against your make, model, year and build before you order. Request Now Something Else Anything that doesn't sit under one of the above. Request Now

See Every Service ›

Service Plans

What your product is covered for, and the programmes you can use.

Warranty What your product is covered for, and how you make a claim. Check Your Coverage MK4 Upgrade Program Trade in the PVS headunit you own for credit toward a new 9 inch MK4. See the Programme ADR Compliance The compliance behind the steering wheel upgrade you are fitting. Read the Standards

All Services ›

Discover More PVS Services

More support options

Customer Builds Real LandCruiser and Jimny builds running the gear you are looking at. View Now Installation Videos Watch the job done on the vehicle before you start yours. View Now About PVS Who we are and how we make what you buy. View Now PVS Store Everything we make, from steering wheels to headunits and audio. View Now

Contact Us

Start a Support Request Pick the issue above, attach photos and your order number, and a PVS technician picks it up. Start a Request
Check an Existing Ticket Sign in with the email you wrote to us from and you'll see every reply. Check Ticket Status
PVS Community Install videos, builds and new releases, so you can watch the job before you start yours.
YouTube Instagram Facebook TikTok